Infrastructure Management

Infrastructure Management

We help manage IT infrastructure for our clients by adhering to the standards, at the same time we proactively recognize future technological changes vital for our client’s environment. We not only advise our client on the future changes but also run a POC specific to the clients existing environment. Our design will make our clients ready for adapting new technology anytime in today’s dynamic IT environment. Our team of experts in each product line can help architecting the entire infrastructure as well as implementing compute, network and storage for both SAN and NAS environments, eliminating complete burden from our clients IT organization

 

 

Skill Set:

1. Actively monitoring and analyzing user requests, evaluating and applying solutions
2. Troubleshooting IT technical issues and resolving issues in a courteous, professional, and timely manner in person or via email, telephone and/or other electronic medium
3. Help in setup and configuration of company laptops and desktops and troubleshooting devices
4. Maintaining accurate IT asset inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT life cycle management
5. Maintaining IT knowledgebase(s), while being a good team member
6. Working with vendors on hardware warranty documentation
7. Providing after-hours support
8. Administering computer networks and related computing environments including servers, routers, switches, storage arrays, virtual hosts / hypervisors, the Wide Area Network (WAN), and the Local Area Network (LAN)
9. Installing patches, and upgrading hardware and software in accordance with the company's life cycle management policy

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